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Delivery Policy

Worldwide Delivery

To provide confidence and peace of mind for our customers, all orders will be despatched by the leading parcel delivery couriers DPD. We offer the below delivery options: 

Prices are as follows

Country Timescale Price
USA 5-7 working days $6.99
Australia 7-10 working days $13.00
UAE 4-7 working days $13.00
Egypt 4-7 working days $13.00
Hong Kong 4-7 working days $13.00
India 4-7 working days $13.00
Kuwait 4-7 working days $13.00
Qatar 4-7 working days $13.00
Singapore 4-7 working days $13.00

 

ROW Zone 1 Timescale Price
South Korea 4-7 working days $16.00
Saudia Arabia 4-7 working days $16.00
Lebanon 4-7 working days $16.00
Malaysia 4-7 working days $16.00
Singapore 4-7 working days $16.00
Malta 4-7 working days $16.00
Bahrain 4-7 working days $16.00
India 4-7 working days $16.00
Azerbaijan 4-7 working days $16.00
Oman 4-7 working days $16.00
Pakistan 4-7 working days $16.00
New Zealand 4-7 working days $16.00

 

ROW Zone 2 Timescale Price
Phillipines 4-7 working days $19.00
Thailand 4-7 working days $19.00
Vietnam 4-7 working days $19.00
China 4-7 working days $19.00
Japan 4-7 working days $19.00
South Africa 4-7 working days $19.00
Lybia 4-7 working days $19.00

 

Please note:

  • The prices above are based on order values up to $150.00 and increase based on order value.
  • Pro Blo Group are unable to ship to a PO Box or BFPO number, please provide your full address.  If you do not provide your address and our customer service team are unable to contact you the order will be cancelled.

 

We aim to deliver all orders within specified delivery times. For reasons beyond our control this may on occasions be longer.

In the event the order arrives damaged i.e. there is visible damage to either the goods or packaging we ask that you refuse delivery and request it be sent back to us. We will then inspect the damage and have a replacement sent to you straight away.

All deliveries will require a signature from someone at the customer’s property. If a signature cannot be obtained by our chosen delivery company then a calling card will be left and the item/s will be returned to the depot, from which you will need to arrange for a re-delivery. 

We reserve the right to cancel any order which is logistically too complicated to deliver and will treat this order as a cancelled order. A refund will be given if any monies have been paid. 

**Additional custom charges may be applicable in specific countries, please ensure you check this before purchasing as Pro Blo Group will not be liable to cover custom charges**

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